The aquarantee
$1,000,000 Cloud Native Protection Warranty

Secure your cloud native apps like your business depends on it

Frequently asked questions

What is The Aqua 1M USD Cloud Native Protection Warranty?

If your protected cloud native applications are successfully attacked, we will back it up with up to 1 Million USD. This is how we partner with you to prove that we have the most comprehensive and capable platform on the market to protect your cloud native assets.

How can we make such an “Aquarantee”? We know cloud native security. We pioneered it. We have been in the cloud native security business from the beginning and built the world’s largest cloud native security community. That gives us the confidence that the Aqua Platform can stop cloud native attacks in customer’s production environments. So much so that Aqua is offering a warranty to Aqua Platform customers that will pay up to $1 million following a proven attack.

What defines a cloud native attack?

A “Cloud Native Attack” refers to unauthorized access by a third party to the operating system of a host protected by the Aqua Platform that results in the malicious exfiltration, destruction and/or irreversible encryption of the company’s data, which the company believes is substantial (has value in excess of 5,000 USD). This will be evaluated and determined by Aqua’s cloud native research team, Aqua Nautilus.

Who is eligible?

To be eligible, you must be a customer with a minimum of a 1-year Aqua SaaS subscription of at least $200,000 (and sign the Warranty Agreement of course).

Can customers get the warranty coverage now?

Yes! You may be eligible. While full details are here, this is an overview: all customers who subscribe to the Aqua SaaS Platform under Aqua Software as a Service Agreement and purchased the Aqua Platform which includes the container and K8s Security and Advanced Malware Protection components and are running it in all production workloads and adhere to best practices.

How is the amount of the warranty determined?

If determined that a Cloud Native Attack has occurred due to a runtime component deficiency, the company will be entitled to a payment by Aqua, for the remaining Warranty Term, in the amount of $1,000 pro-rated on an annual basis, per affected host, up to 1,000,000 USD annually.

What is the duration of the “Warranty Term” or the time period covered?

The warranty will be effective as of the date of the PO, for a period of 12 months or until subscription expiration.

What happens if I experience an attack?

Simply notify aqua within 24 hours of becoming aware of a Cloud Native Attack at this email address: warranty@aquasec.com.  We will guide you through the process from there.

Is the warranty free?

Yes, the warranty is included with the purchase of the Aqua Platform and will be presented in the quote at no additional charge.

Does the warranty apply to purchases through partners and resellers?

Pease contact Aqua, or your partner relationship manager for more information.

What is required for a customer to receive the warranty protection?

Just a signature and proper use of The Aqua Platform. In other words, the customer should sign the Warranty agreement, meet its commitments under the Warranty agreement and be using the Aqua Platform for all workloads in production adhering to configuration requirements (see here).

Are there exclusions to the warranty?

Yes, there certainly are exclusions if an organization is misusing the Aqua Platform. To understand the full exclusions around misuse, negligence, etc., check out our terms and conditions 

Is the warranty valid to all Aqua customers worldwide?

If you meet the qualifications, you’ll be required to sign the official agreement. Reach out using the form here below.

How can I learn more about the Warranty?

To learn more or discuss the Warranty upon renewal, contact us via the website form here below, or through your Aqua representative.

Contact Aqua

Learn more about our commitment to your success in stopping cloud native attacks

Schedule a call with an Aqua Rep