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Customer Success Manager

Seoul, South Korea · Full Time

About The Position

We are expanding in APAC region and looking to hire a Technical Customer Success Manager based in South Korea.

Founded in 2015, Aqua Security is a global late stage scale up known for being the leader in the pure play cloud native security space. Our next step is IPO, and it is an exciting time to join the company, make an impact and be part of growth and success

  • Do you want to be at the forefront of the cloud native technologies and innovation?
  • Do you want to be one of the pioneers and part of the growth story in this fast-growing region?

If yes, we would like to hear from you!

Requirements

  • 5 years of experience in a similar role with a software company
  • Experience in customer-facing roles. Be able to engage in detailed technical conversations, and hands-on technical sessions, according to the level of your audience
  • Representing Aqua Security is a key part of this role, hence good presentation skills are required
  • Ability to communicate in English with the extended global team
  • DevOps, cloud security and Linux background required
  • Deep knowledge of container technology and orchestration such as Docker, Kubernetes, OpenShift and Rancher, Cloud Platforms and Cloud Native Security ecosystem tools
  • Familiarity with DevOps processes and CI/CD pipelines and Cloud Environments such as AWS
  • Able to create technical knowledge base articles, guides, and documentation as required to enable and educate Aqua customers
  • Ability to define project requirements and manage the day-to-day work of projects independently


AND NOW, A LITTLE ABOUT AQUA

Aqua Security is a UNICORN! Founded in 2015, Aqua Security is a global scale-up widely known for being the largest pure play cloud native vendor, helping enterprises secure their cloud-native applications from development to production, whether they run using containers, serverless, or virtual machines. Aqua bridges the gap between DevOps and security, promoting business agility and accelerating digital transformation.

  • Total of $265M in VC funding – Most Recent Series E funding event March 2021 with a Pre-money valuation ($1B), and TAM of $17B
  • More than 400 enterprise customers across the globe
  • Strategic partnerships with the major cloud native platform providers and public cloud providers (AWS, Microsoft, Google, IBM)
  • At the forefront of open-source cloud native solutions and primary cyber security research

If you’re ready to be your best, now is the perfect time to join Aqua! We are a global organization but still small enough for you to make a big impact. We have dedicated employees around the globe. And aside from being in a hot cloud security industry, we love to have fun! Aqua also offers great company culture, amazing colleagues, international travel, and lots more!