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Global Order Management Specialist

Burlington, MA US · Full-time

About The Position

Join a rapidly growing tech start-up!

Aqua Security just celebrated 3 years in business and we are very proud of our success as an industry leader in the Container Security space. We have much more to accomplish and that's where YOU come in! If you thrive in an environment that values team work, creativity and quality results, while having fun in the process – Aqua is the place for you!

Due to our growth, Aqua is looking to hire a Global Sales Order Management Specialist. The right person for this role must be extremely detailed and process oriented. As an important member of the Business Operations department at Aqua you will be carrying out Sales Support and Order Management responsibilities. Communication skills are critical as you liaise between our global teams of Sales and Marketing, Finance, Business Development, Product, R&D, and Customer Success. More specifics of this role include:

Order Management and Order fulfillment:

·      Manage the complete Order Fulfillment Cycle through License Delivery

·      Order entry and Order control via Salesforce

·      Review pricing & products

·      Identify and correct inaccuracies

·      Implement Aqua’s policies and procedures while functioning as the “gatekeeper” making sure orders and requests meet company policies

·      Follow up on license activation after delivery of the software

Support to Sales:

·      Provide ongoing support to the Sales team and customers during the sales process, such as filling in New Supplier Questionnaires


  • At least two years of proven experience as a Sales Coordinator/ Sales Admin/ Order Fulfillment
  • Proficient in Salesforce (CRM software)
  • Good computer skills (MS Office)
  • Great attention to detail and ability to handle detailed documentation and database in CRM
  • Must be organized and possess a high level of administrative ability to effectively manage a company’s database
  • A focus on quality and precision
  • Able to work in flexible hours, around sales quarters and license fulfillment.
  • Good time-management skills
  • Service-oriented with great interpersonal and communication skills
  • Reliable, focused, hard worker with the power to prioritize and multitask
  • Cross-Cultural awareness

Desired Skills:

  • Familiarity with SAP (ERP software)
  • Experience in communication and coordination with a large Sales teams 

Why you should join us:

Now is the perfect time to join Aqua! We have been recognized a one of Boston’s Best Place to Work, are growing but still small enough to make a big impact, have cool employees around the globe, and aside from being seen as a leader in a hot industry, we love to laugh and have fun! 

Aqua also offers competitive comp and benefits, great culture, fun events, free drinks and snacks, international travel and lots more!

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