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Professional Services Senior Project Manager

Boston, MA US

About The Position

As part of the Professional Services (PS) team at Aqua Security, you will contribute to our goal of deploying Aqua solutions into our customers as well as lead internal initiatives. The primary aim of the role is to manage PS Engagements for the installation, configuration and use of Aqua Security solutions, working in concert with our Customer Success & Sales teams and our Services Partner network.

Responsibilities:

  • Lead External Projects in collaboration with customers to ensure delivery quality in Scope and on Budget
  • Lead Internal Projects in collaboration with cross functional teams across the organization
  • Maintain detailed and accurate project records, including tasks, financial items and customer communications
  • Able to manage multiple customer implementations simultaneously
  • Obtain and maintain a broad understanding of the Aqua Security product line and how Aqua services align with these products

Teamwork / Other:

  • Willing and able to work independently with minimal supervision when required
  • Able to develop relationships with key customer stakeholders
  • Ability to collaborate with others in Customer Success and Sales – notably Support, Customer Success Managers, Sales, and Product teams.
  • Proactive communication and self-education
  • Work with the delivery teams, including Services Leadership, Customer Success Managers, PS Managers, Architect Managers, Consultants, and Support on getting the right offerings scoped to solve customer business needs
  • Commitment to lifelong learning and sharing of knowledge with peers

Requirements

  • Experience managing Client Facing Professional Services Engagements delivering software solutions
  • 8+ years of Project Management Experience
  • Strong written and verbal communication skills
  • Ability to Scope Projects & LOEs
  • Experience drafting detailed SOWs
  • Comfortable working in an environment that is building out its business structure as you work
  • Experience with BOTH Waterfall and Agile methodologies
  • Able to work US EST Hours and occasionally cover EMEA hours
  • MUST be US Citizen due to Federal project requirements
  • Ability to travel to customer offices, and other Aqua offices, as needed (up to 35% of time) (In accordance with pandemic guidelines)

Preferred Skills and knowledge:

  • Experience working within the Federal space (Civilian level or above, no clearance required)
  • Knowledge of Cloud Native technologies such as Docker, Kubernetes, Public Cloud Platforms, Cloud Native Security ecosystem tools would be an advantage
  • Exposure to or training in Change Management
  • Familiarity with Infrastructure Automation and/or DevOps
  • Technology and Tools:
  • Excellent MS Office skills
  • Collaboration and project management tools (i.e. Microsoft 360, SharePoint)
  • Ability to pick up new Project Management Software quickly

AND NOW, A LITTLE ABOUT AQUA

Aqua Security helps enterprises secure their cloud native applications from development to production, whether they run using containers, serverless, or virtual machines. Aqua bridges the gap between DevOps and security, promoting business agility and accelerating digital transformation.

  • Total of $265M in VC funding
  • More than 400 enterprise customers across the globe
  • Strategic partnerships with the major cloud native platform providers and public cloud providers
  • At the forefront of open-source cloud native solutions and primary cyber security research

If you are ready to do your best, now is the perfect time to join Aqua! We are a global late stage start up, but still small enough for you to make a big impact. We have dedicated employees around the globe. And aside from being in a hot cloud security industry, we love to have fun! Aqua also offers competitive comp and benefits, great company culture, amazing colleagues, international travel and lots more!

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